(This is a short note about something I found useful in my role as a manager and coach at 9LivesData.)

Notes:

  • teams are much better than individuals at solving complex tasks
  • individual or maximal intelligence of group members matters less than collective intelligence and there is no correlation between individual and collective intelligence
  • social perceptiveness and evenness of communication drives collective intelligence
  • empathy earns money: more empathy ~> better collective intelligence ~> better business outcomes

See also my note on empathy and compassion.

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