(This is a short note about something I found useful in my role as a manager and coach at 9LivesData.)
- teams are much better than individuals at solving complex tasks
- individual or maximal intelligence of group members matters less than collective intelligence and there is no correlation between individual and collective intelligence
- social perceptiveness and evenness of communication drives collective intelligence
- empathy earns money: more empathy ~> better collective intelligence ~> better business outcomes
See also my note on empathy and compassion.